Shipping

PLEASE NOTE: We can only accept orders through our website for customers located in Canada and the US. If you are outside of North America, please click here to place your order through our Etsy shop.

Processing time for orders
Most items are shipped within 1-2 weeks; every necklace is handcrafted to order.

Shipping location
All orders ship from our headquarters in Kitchener, Ontario, Canada.

Shipping costs
We are pleased to offer flat rate shipping worldwide. Shipping upgrades are available at checkout.
Canada untracked: $4 CAD
Canada tracked: $16 CAD
Canada express: $21 CAD
US standard: $7 CAD
US express/courier: $35 CAD

Shipping times
Actual shipping time can vary based on time of year and shipping carriers used. In general, shipments typically arrive within these time frames:
Canada untracked: 4-20 business days
Canada tracked: 3-10 business days
Canada express: 1-5 business days
US standard: 1-2 weeks
US express/courier: 1-3 days

Customs and import taxes
If you are outside of North America, then maybe. Buyers are responsible for any customs and import taxes that may apply. Please note that these additional charges are out of our shop's control. We are not responsible for delays due to customs.